Hearing aids on a display stand

Instrument Selection and Care Processes

At Hearing Partners, we carry a vast selection of adult and paediatric hearing aids. Our friendly and knowledgeable audiologists will recommend the best device for your condition based on the results of the hearing test.

After you get your hearing aids, our hearing care professionals will advise you on the post-fitting processes including maintenance, upgrades and repairs.

Parts of a hearing aid

These are the 3 main parts that make up a hearing aid.

  • Microphone: The microphone detects sound and converts it into electrical signals. These signals are then transmitted to the amplifier.
  • Amplifier: The amplifier makes the signals louder.
  • Speaker: The speaker sends the amplified signals to the ear.

Hearing aid selection

Audiologist fitting hearing aid on patient

Types of hearing aids

There are 2 main types of hearing aids — behind-the-ear (BTE) and in-the-ear (ITE) hearing aids.

Behind-the-ear (BTE)

  • Traditional behind-the-ear (BTE)
    The speaker for this type of hearing aid is situated in the body of the device.
  • Receiver-in-canal (RIC)/ Receiver-in-the-ear (RITE)
    The speaker for this hearing aid is attached to a wire which goes into the ear.

In-the-ear (ITE)

  • In-the-canal (ITC)
    ITC hearing aids are slightly bigger in size as compared to CIC hearing aids.
  • Completely-in-canal (CIC)
    CIC hearing aids are designed in the shape and size of the ear canal.
  • Invisible-in-the-canal (IIC))
    IIC hearing aids are worn far inside the ear canal such that they are invisible to others.

Hearing aids we carry

We carry an extensive selection of hearing aids to cater to our customers’ needs.

This includes:

  • Oticon More™
  • Oticon Opn S™
  • Oticon Opn Play™
  • Oticon Xceed™
  • Oticon Xceed Play™
  • Oticon Opn™
  • Oticon Ruby™
  • Oticon Siya™
Hearing aids we carry

Hearing aid after-care services

Maintenance and upgrades

Maintenance and upgrades

We provide a series of services related to the maintenance and upgrading of your hearing aids:

  • Fine-tuning of hearing aids
  • Cleaning and servicing
  • Ear mould maintenance
  • Hearing aid assurance
  • Software upgrades

Repairs and replacement

Over time, your hearing aids may be subject to wear and tear and environmental damage.

At Hearing Partners, we provide repair and replacement services for hearing aids that are damaged or no longer working.

User Story Still Hearing Aid 2

Why choose Hearing Partners?

Wide range of hearing aids

We offer a wide range of hearing aids for both adults and children to meet the needs and preferences of all our customers.

Holistic hearing solutions

On top of hearing aids, we also carry accessories that allow our customers to connect their hearing aids to other audio devices such as their phones, televisions and computers.

What our clients are saying

ezgif.com gif maker

“I Wish to say Tq to Mr Mohammad Syafiq fr Hearing Partners greentown Ipoh for his excellent services. He is very friendly and patient attending to my parents. We have bought the hearing aids from him and my parents are happy with the hearing aids. They can listen better and clearly. Keep it up with your good services. TQ again.”

Kar Siew Lee

ezgif.com gif maker 1

“HBC team are polite, helpful and go out of their way to make their Clients feel comfortable. I am extremely happy with the way they attend to my mum… from the initial purchase right to the annual servicing of her hearing aid. Anyone looking for hearing aids, for themselves or their parents, should definitely come here.”

Dr. Shireen Hashim

ezgif.com gif maker 2

“Ms Chong is very patience audiologist who always tried her best to help me and provide the best service whenever she can. Furthermore, she always follow up with me as per scheduled to make sure my hearing aids are always in good condition.”

Khong Yi Low


How much do hearing aids cost in Malaysia?

The cost of hearing aids in Malaysia will depend on various factors such as their type, features and model.

Contact our audiologists for more information regarding the cost of our hearing aids!

How do I choose a hearing aid?

Choosing a hearing aid requires an in-depth understanding of your hearing. Thus, you should take a hearing test and get recommendations from a professional audiologist regarding the right hearing aid for your condition.

How long does it take to get used to wearing a hearing aid?

The amount of time taken to adjust to your hearing aids differs based on each individual. This is especially so if the hearing loss is gradual.

However, with time and patience, you can be sure to adjust to your hearing aids!

Schedule a free appointment

Required fields are marked.

"*" indicates required fields


By submitting online form, you agree to Hearing Partners’s privacy policy.

This field is for validation purposes and should be left unchanged.

Find your nearest
hearing clinic

Don't wait! Book a hearing test at Hearing Partners in just a few clicks!