Hearing Aid Repair
A faulty hearing aid can lead to frustration, social isolation, and hearing strain. Timely repairs and maintenance help extend the lifespan of your hearing aid and make a big difference in your daily life.
Our professional hearing aid repair service ensures your device works at its best, so you can enjoy clear, uninterrupted sound. Learn more below.
Common Hearing Aid Issues
Over time, your hearing aid may face issues caused by moisture, earwax buildup, battery problems or other situations. These are common hearing aid issues that may occur and when you should seek professional repair services.
Excessive feedback or whistling sound
A whistling noise in your hearing aid, otherwise known as feedback, can be caused by a few factors:
- Improper fit: If the hearing aid is not positioned correctly in your ear, sound may escape, leading to a whistling sound.
- Split in tubing: For behind-the-ear hearing aids, a split in the tubing could result in feedback.
- Volume set too high: When the volume is too high, sound from the hearing aid can loop back into the microphone, creating a whistling noise.
If you are experiencing excessive feedback, schedule an appointment for a professional repair at any of our hearing centres. Our hearing care professionals will assess your device and fix any issues affecting its performance.
Intermittent or distorted sound
If these problems persist, bring your hearing aid to our hearing care professionals for expert evaluation and repair.
No sound
Typically, this is caused by a dead or improperly inserted battery. Check that the battery is brand new and inserted correctly before testing your hearing aid again.
If this does not resolve the issue, it could be caused by other situations such as the earmould or soft tip (if your hearing aid has one) being blocked with earwax. In this case, book an appointment with our hearing centre for assistance.
Physical damage to the hearing aid
Physical damage to your hearing aid, such as cracks or dents in the casing or wear and tear on components like the tubing, casing, or buttons, can affect its overall performance.
If you notice any physical damage, visit our hearing centres for a thorough inspection and repair to restore your hearing aid’s functionality.
Connectivity problems
If you are experiencing connectivity issues with your Bluetooth hearing aid, this can be the result of interference, incorrect settings, or a faulty connection to your devices. Ensure that your hearing aid is paired correctly with your phone, and check that the volume controls are set correctly.
Should the problem persist, a professional evaluation may be required to restore smooth connectivity.
Hearing aid does not turn on
The issue could lie with the battery, which may be spoiled or flat, preventing the device from powering up. In some cases, the problem may be more complex, such as damage to the internal circuits, which requires professional repair to restore functionality.
Where to Get Hearing Aids Repaired in Malaysia
Hearing aid repair services are offered at all 15 Hearing Partners clinics throughout Malaysia. Our clinics are located in various cities across the country.
Johor Bahru
Seremban
Selangor
Hearing Aid Repair Prices
Repair costs depend on the type of device and the extent of damage. Compared to simple repairs, like battery replacements or cleaning, complex repairs may be more costly. At Hearing Partners, the cost of our hearing aid repair services ranges from RM30 – RM850.
Tip!
Check if your device is still under warranty as certain repairs may be complimentary as part of the terms and conditions. If your hearing aid was purchased from Hearing Partners, it comes with a 2- to 3-year warranty from the date of purchase.
Customer Reviews
Kar Siew Lee
Dr. Shireen Hashim
Khong Yi Low
FAQs About Hearing Aid Repair
Can I repair a hearing aid by myself?
Some issues, such as a weak battery, improper fit, or minor earwax buildup, can be resolved on your own. However, more complex issues, such as internal damage or electronic malfunctions, require professional attention. Attempting to repair them yourself could cause further damage to the device and potentially affect your hearing.
Instead, book an appointment for a professional repair at Hearing Partners to restore your device to its optimal working condition.
How often should you replace your hearing aids?
On average, you may need to replace your hearing aids every 3 to 5 years. It is exposed to sweat, moisture, earwax, and dust daily, which can affect its performance over time.
Upgrading to newer models offers better technology and can make a big difference in your hearing experience. At Hearing Partners, we carry a range of high-quality hearing aids from Oticon. Speak to our hearing care professionals to find the best hearing aid for your needs and lifestyle.
Should I repair or replace my hearing aid?
Deciding whether to repair or replace your hearing aid depends on the severity of the issue and the age of the device. Consult our hearing care professionals to evaluate whether your device is repairable or if replacement is the better option.
Which brands of hearing aids can Hearing Partners repair?
At Hearing Partners, we specialise in repairing Oticon hearing aids. If you are experiencing any issues with your device, contact us for reliable repair services.
What can I do to maintain my hearing aids?
- Keep them clean: Regularly clean your hearing aids with a soft cloth or brush to get rid of dirt and earwax.
- Store them properly: When not in use, store your hearing aids in a dry, cool place and keep them in a protective case to prevent damage.
- Change batteries regularly: For battery-operated hearing aids, change the batteries when they start running low to keep your device working smoothly.
- Check for wear and tear: Check your hearing aids regularly for any signs of damage or wear and tear. If you see any cracks, dents, or loose parts, it is time to bring them in for a professional evaluation.
Watch our how-to videos to learn more about maintaining your hearing aids and keeping them in tip-top shape!
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